![]() ![]() Ensures its services reflect the needs and preferences of patients, their families and carers, who will be involved in and consulted on all decisions about their care and treatment.Ensures that in line with the Armed Forces Covenant, those in the armed forces, reservists, their families and veterans are not disadvantaged in accessing health services in the area they reside.Ensures that it is effectively led and managed, and that staff receive necessary education, training and development.Aspires to the highest standards of excellence and professionalism, providing safe, secure and effective high-quality care focused on patient experience.Provides access to services based on clinical need, not on an individual’s ability to pay. ![]() Promotes equality through the services it provides, paying particular attention to groups or sections of society where improvements in health and life expectancy are not keeping pace with the rest of the population.Provides a comprehensive service, available to all irrespective of gender, race, disability, age, sexual orientation, religion, belief, gender reassignment, pregnancy and maternity or marital or civil partnership status, and has a duty to respect their human rights.How Holbrook and Shotley Practice implements the NHS Constitution ![]()
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